Credentials
The Credentials. And the Three Years I Cannot Describe.
The most useful thing on this page is the one I am least able to prove to you, because the agreement covering it is still active. Everything else here carries a credential ID, because a list of certificate names is easy to type and hard to check. Most are verifiable on my LinkedIn profile, and the Google and Skillsoft items can be looked up with the issuer directly.
The part that matters most
I was reading model output for a living before most people had heard of it.
This is the credential I would put first if I could prove it to you, and the one I can say least about. The course listed underneath it is the smaller half by a wide margin.
Three years moderating large language models
I got access to this technology roughly two years before it was publicly available, and spent three years moderating LLM output on a side contract. That agreement is still active, so that is the whole of what I can say about it. No client, no product, no specifics.
What I can tell you is what it left me with. Three years of reading model output for a living gives you a working sense of how these systems fail, which is a different and far more useful thing than knowing how they behave in a demo. It is why I will tell a client when AI is the wrong tool for their problem, and why the ones I do build have a human deciding what the machine is allowed to say.
It is also why none of the last few years surprised me. I had been watching this work, and watching it get things wrong, for years before the rest of the market arrived.
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Generative AI for Sales and Services Professionals
Formal education
The degree.
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Bachelor of Business Administration, graduated with honors
7 credentials
Technology and IT infrastructure
Six of these are the Google IT Support Professional Certificate, taken as a full track rather than picked at. They are the formal version of what I had already been doing since 1996.
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Google IT Support SpecialistID XGTUY2528T47
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IT Security: Defense Against the Digital Dark ArtsID PWGYZ9VDNVDZ
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System Administration and IT Infrastructure ServicesID 5DW93DXZXY86
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Operating Systems and You: Becoming a Power UserID T5F8XB3LHMZW
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The Bits and Bytes of Computer NetworkingID DR3FAPSYZKYN
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Technical Support FundamentalsID 849MAMMADVLH
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IT23-11 CertificateID 6884b52f97e04757ab3a4dd5f71cacab
11 credentials
Sales, negotiation and client communication
Eleven programs on the part of business most technical people avoid. If you have ever been sold to badly by somebody brilliant, this is the gap.
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Prospecting: Panning for Sales GoldID a50e2c74-322b-45bc-947c-65a46c4675ea
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Building a Digital Market via Websites and EmailID 0cb436ac-e9e8-40a5-ba87-ed0758f8ca49
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The Discovery Meeting: Starting Off on the Right FootID 769672c5-ebea-48d9-ad4e-6db9d15baa94
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The Value Proposition: Getting Your Pitch RightID a500071b-b5bc-46b8-ab9b-ef981a1b88e9
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Turning Objection into Opportunity During a Sales CallID 828c1b6b-cbe2-4e64-8072-59ec0396225d
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Negotiating Well and Going for the CloseID 0de0143d-bede-4010-9069-58744f88de6a
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Interacting with CustomersID 6c93b2fc-1aa1-4937-b928-a80648110546
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Communicating Effectively with CustomersID b5f09d12-1d22-42ac-938e-7ae66c1cbc27
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High Ticket CloserID 60488ab28d2f400004852fa6
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High Ticket Closer
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6 Steps To 6 Figures FormulaID 11907384
1 credential
Copywriting and conversion
Because the best system in the world still has to be explained to a human being who is deciding whether to care.
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Copywriting for Conversions: How to Write Persuasive ContentID 1959-34013775
1 credential
Credit
The formal grounding under Ninja Credit Consultants.
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Credit Repair Business EssentialsID 13710560
What this page is not
A certificate is not the same as having done the work.
None of these taught me the thing I actually sell. I was building networks and servers for twenty-seven years before I sat the Google track, and I had closed plenty of business before Skillsoft explained the discovery meeting to me. The certifications came after, because I wanted to know whether the way I had worked things out on my own matched how the field says to do it. Mostly it did. Where it did not, I changed.
So treat this page as evidence of one thing only: that I keep going back to school on my own time and my own money, and have for a long while. The part that should actually convince you is on the other two pages.
Put it to use
Tell me what is broken. I will tell you what I would do about it.
You are not paying for the certificates. You are getting what they cost me in time and money, applied to whatever is currently costing you.